How can we help?
Get help with installation, updates, login or reply assistance. You do not need to sign in to request support. You can also email info@chatters.club.
Installation and updates
Chrome Web Store installations: once the extension is published, install it from our official store listing. Chrome normally installs updates automatically. Check your installed version in chrome://extensions. If an update has not arrived, enable Developer mode and select Update to ask Chrome to check.
Manual ZIP installations: use our download and update guide. Replace the files in the same installation folder, reload the extension in chrome://extensions, then refresh your conversation tabs. Manual installations do not download updates automatically.
Common questions
The extension panel is missing
Check that you are signed in, have selected a creator, accepted the data disclosure and enabled the current site. Refresh the conversation tab. Check Chrome’s site-access settings. If the interface is not recognized, report the website hostname and what you see.
A suggestion is stuck or fails
Check your connection and session, then try again. Expired generation jobs require a new suggestion. Include the error text and extension version in your request, without copying private conversation content.
I cannot sign in or access a creator
Check your account email and ask your workspace administrator to confirm your membership and creator assignment. Never send us your password, session token or API key.
How do I disable or remove it?
Disable the site in the popup, or remove the extension in chrome://extensions. To revoke a device session, open Devices in your workspace. Uninstalling removes local extension data, not server records; contact us for a data request.